{"id":1271,"date":"2022-12-06T13:32:45","date_gmt":"2022-12-06T13:32:45","guid":{"rendered":""},"modified":"2025-01-19T04:02:22","modified_gmt":"2025-01-19T03:02:22","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/lejournalduwhisky.com\/boutique\/politique-de-remboursement\/","title":{"rendered":"Politique de Remboursement"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Notre politique dure 30 jours. Si plus de 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons malheureusement offrir ni remboursement ni \u00e9change.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous recevez un article endommag\u00e9, veuillez simplement nous envoyer les \u00e9l\u00e9ments suivants via la formulaire de contact :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Raison de la demande<\/li>\n\n\n\n<li>Une photo de votre article comprenant le carton d\u2019exp\u00e9dition et les \u00e9tiquettes d\u2019exp\u00e9dition<\/li>\n\n\n\n<li>Votre num\u00e9ro de commande<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Nous vous enverrons un article de remplacement ou un remboursement sous 7 jours apr\u00e8s l\u2019exp\u00e9dition de votre retour.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Dans certains cas, seuls des remboursements partiels sont accord\u00e9s : (le cas \u00e9ch\u00e9ant)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">* Tout article qui n\u2019est pas dans son \u00e9tat d\u2019origine, qui est endommag\u00e9 ou auquel il manque des pi\u00e8ces pour une raison non due \u00e0 une erreur de notre part.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous vous adresserons un e-mail pour vous indiquer si votre remboursement est approuv\u00e9 ou refus\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">S\u2019il est approuv\u00e9, votre remboursement est alors trait\u00e9 et votre carte de cr\u00e9dit ou moyen de paiement initial se voit cr\u00e9dit\u00e9(e) automatiquement dans un d\u00e9lai de quelques jours.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les cartes cadeaux sont exclues de notre politique de remboursement<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les cartes cadeaux ainsi que les produits achet\u00e9s avec des cartes cadeaux ne peuvent faire l\u2019objet d\u2019un remboursement ni d\u2019un \u00e9change.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Les produits personnalis\u00e9s sont exclues de notre politique de remboursement<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Notre politique de remboursement ne s&#8217;applique pas sur les produits personnalis\u00e9s qui ne peuvent faire l\u2019objet d\u2019un retour.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remboursements retard\u00e9s ou manquants (le cas \u00e9ch\u00e9ant)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous n\u2019avez pas encore re\u00e7u de remboursement, rev\u00e9rifiez d\u2019abord votre compte bancaire.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Puis contactez la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit, car il se peut que l\u2019affichage officiel de votre remboursement prenne un peu de temps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ensuite, contactez votre banque. L\u2019affichage d\u2019un remboursement est souvent pr\u00e9c\u00e9d\u00e9 d\u2019un d\u00e9lai de traitement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez effectu\u00e9 toutes ces d\u00e9marches et que vous n\u2019avez toujours pas re\u00e7u votre remboursement, contactez-nous via le formulaire de contact.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Exp\u00e9dition<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans le cas o\u00f9 l&#8217;article est endommag\u00e9 ou non conforme mais que vous refusez un renvoi gratuit, les co\u00fbts d\u2019exp\u00e9dition li\u00e9s au retour de votre article seront \u00e0 votre charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Selon l\u2019endroit o\u00f9 vous vivez, le d\u00e9lai de r\u00e9ception de votre produit \u00e9chang\u00e9 peut varier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous exp\u00e9diez un article d\u2019une valeur sup\u00e9rieure \u00e0 75 \u20ac, nous vous recommandons d\u2019utiliser un service de suivi d\u2019exp\u00e9dition ou de faire assurer votre envoi. Sinon, nous ne garantissons pas que nous recevrons l\u2019article retourn\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si la livraison de votre commande \u00e9tait payante, ces frais de livraisons ne sont pas remboursables.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Politique de Remboursement<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1271","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/pages\/1271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/comments?post=1271"}],"version-history":[{"count":9,"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/pages\/1271\/revisions"}],"predecessor-version":[{"id":4630,"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/pages\/1271\/revisions\/4630"}],"wp:attachment":[{"href":"https:\/\/lejournalduwhisky.com\/boutique\/wp-json\/wp\/v2\/media?parent=1271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}